How do I return an item?

How do I return an item?

How do I return an item?

RETURNS AND REFUNDS Return Policy If for any reason you are not entirely satisfied with your recent NeetFreakclothing.com order, we will gladly accept returns of items that are in new condition. Return items must not be washed, worn or altered. All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your account will be credited for the original amount that was paid for the merchandise. You will receive an e-mail notification upon the completion of return processing. Full-Price Merchandise: • The full amount will be credited to the original tender if returned within7 business days of the ship date on your invoice and accompanied by the original invoice. Sale-Price Merchandise: • The full amount will be credited to the original tender if returned within 7 buisness days of the ship date on your invoice and accompanied by the original invoice. Items must be in like-new condition and unworn to be accepted as a return. Personalized Items (e.g., Custom orders) cannot be returned or exchanged. EXCHANGES Making an Exchange Exchange requests must be made within 7 business days of order receipt for merchandise purchased at full retail price. Exchange requests must be made within7 business days of order receipt for merchandise purchased at sale price. Specify the exchange item and the new color or size in an email to NEETFREAKCLOTHING@GMAIL.COM. Include a note stating changes in your return package and we'll send your new item free of shipping charges. Returned items for exchange will be credited to the original form of payment and a new order will be placed for replacement item(s). Availability of replacement item is not guaranteed. You will receive an e-mail notification upon the completion of exchange processing. Personalized Items (e.g. ,Custom orders ) cannot be returned or exchanged. Thank you.